Efficient self-service System

Introduction

Numerous individuals within Lely International engage with suppliers. It usually involves staying in hotels or procuring essential items like books and software for their business needs and so on. Maintaining an updated Supplier Master data is crucial, emphasizing the importance of preserving high data quality.

Simultaneously, facilitating self-service for the organization remains paramount to swiftly manage supplier requests without compromising data integrity. The 'Supplier Request Service' ensures efficient self-service for creating and updating Supplier Data, incorporating necessary guardrails such as data checks and workflows to ensure compliance and uphold data quality standards.

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What makes 'Supplier Request Service' unique?

This partially automated process significantly cuts down on time for our internal customers. We implement thorough checks at various levels to validate the entered data, minimizing errors and streamlining the process for multiple stakeholders, enhancing efficiency and speed.

Additionally, the system incorporates role-based approval steps tailored to specific Supplier groups. This ensures a human touch in verifying that all information aligns with expectations. If additional details are needed, users can request them within the same system. Once provided, they can then approve or reject the request submission. This approach adds an extra layer of assurance and validation to the overall process.

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Why not a ready-made solution?

The solutions had to seamlessly integrate into our existing architecture. It interacts with various APIs for data validation. Aligning the custom workflow with our internal structure and processes, and adhering to our logging standards were imperative. Given these unique and specific requirements, a bespoke solution was crafted to precisely meet our needs.

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Start using it right away!

This innovative product plays a pivotal role in time-saving measures by automating a comprehensive range of checks on supplier data. In doing so, it not only streamlines processes but also contributes to the continuous enhancement of Data Quality within the Supplier Master.

The impact of this improvement is not merely immediate; it is designed to persist and evolve over the forthcoming years, ensuring sustained efficiency and data excellence for the organization.

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What was Webbit21's involvement?

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They are very flexible and the quality is always good.

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Webbit21 consistently demonstrated a swift and effective response to our expanding requirements for the Supplier Request Service. Their flexibility and commitment to delivering high-quality solutions have been consistently commendable.

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What makes you continue with Webbit21?

We continue to collaborate with Webbit21 due to their proven trustworthiness, having effectively served us in the past. There was a notable instance where Webbit21 brought to our attention a security challenge, and their assistance was instrumental in promptly addressing and closing that gap.

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Where can I find your project?

Supplier Request Service is a web-application designed to work only for Lely employees with an ADFS authentication access and is not available for the public.

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Technology Stack

• WEM No-Code
• Mulesoft
• ION ERP services
• Google Maps
• IBAN.com
• EU-VIES
• Regex
• Custom Widgets
• 'Lely Red Rules' brand styling (CSS)